The Grievance Redressal Committee of Holy Grace Polytechnic College is constituted to provide a fair, transparent, and accessible mechanism for addressing the genuine grievances of students and other stakeholders of the institution.

The Committee receives, examines, and resolves grievances related to academic matters, administrative issues, facilities, discipline, discrimination, and other legitimate concerns. It ensures that grievances are handled promptly, impartially, and confidentially, in accordance with applicable institutional rules and regulations.

Objectives

• To provide a simple and accessible mechanism for submitting grievances.
• To ensure timely and fair resolution of genuine grievances.
• To maintain confidentiality and protect the interests of the complainant.
• To promote a positive, respectful, and supportive campus environment.
• To maintain proper records of grievances and actions taken.
• To ensure that students are not subjected to unfair treatment for raising genuine concerns.

Functions of the Committee

• Receive and register grievances submitted by students and staff.
• Examine the matter and collect relevant information.
• Conduct discussions or enquiries, wherever necessary.
• Recommend appropriate corrective action to the competent authority.
• Communicate the outcome to the complainant within the prescribed procedure.

The Committee